Help & Support

Useful support resources, contact information and online help

Check for Known Issues

You can find details of known support issues on the system status page. Check the page to see if we’re already working on your issue.

Search for an Answer Online

You might find the answer to your question in one of our articles or guides. Visit our knowledge base page to see if you can get help online.

Download Remote Support Tool

If a member of our tehnical service team has asked you to download the remote support tool, please click the download button below

Submit a support request using a ticket template

Make up to £1,000 cash by referring a customer to us

For every referral you send us that converts into a customer we will pay you a commission of up to £1,000

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