Managed IT Support Services

With ClevaGroup’s Managed IT Support service you can be sure that your systems are monitored, supported and protected to enhance business growth Get a QuoteFree Health Check

Managed IT Support

With ClevaGroup’s Managed IT Support service you can be sure that your systems are monitored, supported and protected to enhance business growth Free Health CheckGet a quote

Let us take care of your IT systems

ClevaGroup’s fully managed IT support service can take responsibility for your local infrastructure and client devices, supporting and caring for it as if we were your very own IT department. We are outsourced IT specialists and we act as the IT department for hundreds of customers who rely on us to deliver a truly proactive IT support service, managing your systems end to end.

We know that the hardware refresh cycle, cyber security, software updates and supporting end users are enough to distract any business from their core activities and also that the unpredictable expenditure required to manage and maintain an organisations IT infrastructure is enough to drive any Finance Director to despair. It’s why we tell you to let us look after your IT so that you can focus on your business, it’s hard enough succeeding in business without also having to worry about your IT.

Our teams of Microsoft, Apple and CompTIA certified service desk engineers are completely focused on the user and work incredibly hard to spot your users IT problems before they occur. We identify bottlenecks before they cause disruptions and make sure that your private data is always kept safe and secure.  Our aim is to provide you with total peace of mind that your IT systems are being professional looked after whilst you focus on running the business.

Whats included in our Managed IT Support service?

Super fast service desk with an industry leading average wait time of under 13 seconds

Unlimited remote and onsite support

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Low-cost, fixed monthly fee to ensure costs are predictable and on budget

Dedicated account management team offering free advice on all aspects of your IT

24×7 systems monitoring and reporting for in-depth analysis of your infrastructure

Software updates and patch management all taken care of without any disruption, ensuring your systems stay up to date and secure

A truly proactive NOT reactive service to ensure problems get identified before they impact your business

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Industry leading Client portal to check status on support tickets, approve work, download invoices and more

What our customers say about us

Totally reliable, totally knowledgeable, totally efficient and all done in a friendly, courteous manner. Always willing to go the extra mile to ensure your IT is delivering what it needs to. I feel so reassured that ClevaGroup are my IT support company. No hesitation in recommending them.
AQR1980
14:24 07 Jul 17
We have worked with ClevaGroup for a number of years now and are on their hosted desktop solution. The Technical team in particular Rob, John and Chris are extremely helpful and professional. Highly recommend their services!
Richard Hooper
13:11 31 Jul 17
Outstanding service providers, with friendly and supportive staff. No job is too big or too small. - Highly recommended and a pleasure to work with
Kerry (Global Solutions Group)
09:59 14 Aug 17
We use Clevagroup for our outsourced IT function and have done for over ten years. We always have found them to provide an excellent service and response times are superb. This is a very professional outfit.
Peter Lancaster
09:38 07 Jul 17
We have been customers of Clevagroup for a few years now and always find they respond quickly to our issues and in a professional manner. Highly recommend!
Emma Backhouse
11:12 25 Jul 17
Satisfaction Guaranteed

Our 90 Day Satisfaction Guarantee

We’re so certain of our service offering that if you're not satisfied we’ll give you your money back. We are committed to providing you the best IT Support in the industry. In fact, we are so certain of the results, we guarantee your satisfaction! If you do not see satisfactory results within 90 days, we will refund your money. How many IT support companies are willing to provide a guarantee for 90 days? To eliminate the stress and uncertainty of hiring a competent IT Support company, we’ve decided to offer our clients this ZERO RISK guarantee on all of our Managed Services.

Microsoft Gold Partner
Apple Consultants Network
Dell Partner
CompTIA Managed Services