Managed IT Support Services

With ClevaGroup’s Managed IT Support service you can be sure that your systems are monitored, supported and protected to enhance business growth
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Managed IT Support

With ClevaGroup’s Managed IT Support service you can be sure that your systems are monitored, supported and protected to enhance business growth
Free Health CheckGet a quote

Let us take care of your IT systems

ClevaGroup’s fully managed IT support service can take responsibility for your local infrastructure and client devices, supporting and caring for it as if we were your very own IT department. We are outsourced IT specialists and we act as the IT department for hundreds of customers who rely on us to deliver a truly proactive IT support service, managing your systems end to end.

We know that the hardware refresh cycle, cyber security, software updates and supporting end users are enough to distract any business from their core activities and also that the unpredictable expenditure required to manage and maintain an organisations IT infrastructure is enough to drive any Finance Director to despair. It’s why we tell you to let us look after your IT so that you can focus on your business, it’s hard enough succeeding in business without also having to worry about your IT.

Our teams of Microsoft, Apple and CompTIA certified service desk engineers are completely focused on the user and work incredibly hard to spot your users IT problems before they occur. We identify bottlenecks before they cause disruptions and make sure that your private data is always kept safe and secure.  Our aim is to provide you with total peace of mind that your IT systems are being professional looked after whilst you focus on running the business.

Whats included in our Managed IT Support service?

Super fast service desk with an industry leading average wait time of under 13 seconds

Unlimited remote and onsite support

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Low-cost, fixed monthly fee to ensure costs are predictable and on budget

Dedicated account management team offering free advice on all aspects of your IT

24×7 systems monitoring and reporting for in-depth analysis of your infrastructure

Software updates and patch management all taken care of without any disruption, ensuring your systems stay up to date and secure

A truly proactive NOT reactive service to ensure problems get identified before they impact your business

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Industry leading Client portal to check status on support tickets, approve work, download invoices and more

What our customers say about us

Totally reliable, totally knowledgeable, totally efficient and all done in a friendly, courteous manner. Always willing to go the extra mile to ensure your IT is delivering what it needs to. I feel so reassured that ClevaGroup are my IT support company. No hesitation in recommending them.
AQR1980
14:24 07 Jul 17
We have worked with ClevaGroup for a number of years now and are on their hosted desktop solution. The Technical team in particular Rob, John and Chris are extremely helpful and professional. Highly recommend their services!
Richard Hooper
13:11 31 Jul 17
Outstanding service providers, with friendly and supportive staff. No job is too big or too small. - Highly recommended and a pleasure to work with
Kerry (Global Solutions Group)
09:59 14 Aug 17
We use Clevagroup for our outsourced IT function and have done for over ten years. We always have found them to provide an excellent service and response times are superb. This is a very professional outfit.
Peter Lancaster
09:38 07 Jul 17
We have been customers of Clevagroup for a few years now and always find they respond quickly to our issues and in a professional manner. Highly recommend!
Emma Backhouse
11:12 25 Jul 17
ClevaGroup have been a breath of fresh air. Their IT support and Hosted Desktop services are great and the response times very quick. They enable me to concentrate on my business and customers while they concentrate on my IT. 5 star all round.
David Gandolfo
14:23 21 Aug 17
We have used them for 5 years and have been more than happy with their professional work. Always happy to help and complete all tasks in a speedy fashion
Rob Cooper
15:04 11 Jul 17
Just moved over to ClevaGroup from another provider and had an excellent and swift no fuss changeover, customer service has been excellent and the phones are great, really happy ! Well done Jamie & Simon.
Alex Ward
08:47 18 Oct 18
We have worked with Clevagroup for 3 years now and their tech support is unrivalled by any previous IT suppliers we have had. Their technicians, in particular Jon and Chris are absolute brain boxes and its refreshing to deal with IT technicians who genuinely understand our commercial aims behind queries/projects on which they support us. Their hosted desktop solution makes growth hassle-free and the security features are exceptional. Staff are always friendly, consummate professionals and regularly gone above and beyond to make sure our businesses run smoothly. Highly recommend!
MedMatch Dental
11:06 20 Jun 19
Always had an excellent service from Clevagroup. Fast response times,First class and professional service. They also attended my offices on a Sunday when we had an urgent issue which they fixed. I would highly recommend this company.
Jason Robinson
16:17 02 Sep 19
Recently had all our MacBooks upgraded by ClevaGroup. They run so much faster and the service received was excellent. I would definitely recommend to others and not think twice about using ClevaGroup again.
Charlie Newnham
19:43 05 Sep 19
The Recruiter Academy have been using clever groups services for over three years now, and I have to say the guys over there are so helpful, not only are they friendly but also extremely efficient and knowledgeable.Most of my staff are like me (terrible with tech) so to have guys like Liam and even the boss Jamie on call is a genuine blessing, weather its adding systems remotely to our computers/laptops or helping me to figure out how to set up my new phone they're always there to help. Never had a problem with them.
D Daam
14:06 06 Sep 19
Chirs Farrington has been absolutely fantastic and provided first class service always. He's very good at what he does and a genuine, honest and considerate professional. I would recommend Chris and ClevaGroup highly.
Dan Brown
08:12 23 Sep 19

Awards & Accreditations

We are proud of our extensive professional and technical accreditations which our team work incredibly hard to achieve and maintain

Microsoft Gold Partner
Apple Consultants Network
Dell Partner
3CX Platinum Partner
ISO 27001
ISO 9001
Cyber Essentials
CompTIA Managed Services