About UsAll about ClevaGroup and our award winning IT services
Who are we and what do we do?
We are an award winning IT support and strategic services company with over 10 years’ experience of delivering exceptional service to small and medium sized organisations across all sectors. Every day over 2,000 people in 100+ companies depend on our support and expertise and we have grown to be a trusted and reliable provider throughout the UK.
We provide flexible, on-demand access to the latest cutting-edge, enterprise level technology and expert technical support. Support is delivered via our true, UK based live helpdesk. No call back service – we provide direct access to our skilled engineers, exactly when you need it, with no long wait times. Clients also benefit from a dedicated Account Manager offering advice and guidance helping you get the best from your IT investment both now and in the future.
Our services include Managed IT Support, Hosted Desktops, Managed Telephony, Office 365, Private and Public Cloud Services, Disaster Recovery & Backup, Hosting, Procurement and ISO-accredited data center facilities, all available standalone or as part of an integrated solution.
We have an in-depth understanding of the business issues and IT concerns affecting our clients and we pride ourselves on ensuring our advice takes account of your wider business goals. Being smart and service-obsessed are the core values that ensures strong customer satisfaction and retention.
10 Reasons to Choose ClevaGroup
Super fast service desk with an industry leading average wait time of under 13 seconds
Fully accredited Microsoft Gold Partner, Tier-1 CSP Partner, CompTIA Managed Services and 3CX Platinum Partner
Microsoft, Apple and CompTIA certified technical teams with relevant industry accreditations
Industry leading Client portal to check status on support tickets, approve work, download invoices and more
We’re experienced having been in business for over 10 years and now supporting 100+ customers
Dedicated account management team offering advice on all aspects of your IT
We offer truly proactive NOT reactive services to ensure problems get identified before they impact your business
Risk free, 90 day money back guarantee on all Managed Services
A true, full service IT company with an unrivaled portfolio of services
We’re big enough to deliver but small enough to care. Each and every customer receives exceptional service from us.
Our 90 Day Satisfaction Guarantee
We’re so certain of our service offering that if you're not satisfied we’ll give you your money back. We are committed to providing you the best IT Support in the industry. In fact, we are so certain of the results, we guarantee your satisfaction! If you do not see satisfactory results within 90 days, we will refund your money. How many IT support companies are willing to provide a guarantee for 90 days? To eliminate the stress and uncertainty of hiring a competent IT Support company, we’ve decided to offer our clients this ZERO RISK guarantee on all of our Managed Services.