About Us

All about ClevaGroup and our award winning IT services

Who are we and what do we do?

We are an award winning IT support and strategic services company with over 10 years’ experience of delivering exceptional service to small and medium sized organisations across all sectors. Every day over 2,000 people in 100+ companies depend on our support and expertise and we have grown to be a trusted and reliable provider throughout the UK.

We provide flexible, on-demand access to the latest cutting-edge, enterprise level technology and expert technical support. Support is delivered via our true, UK based live helpdesk. No call back service – we provide direct access to our skilled engineers, exactly when you need it, with no long wait times. Clients also benefit from a dedicated Account Manager offering advice and guidance helping you get the best from your IT investment both now and in the future.

Our services include Managed IT Support, Hosted Desktops, Managed Telephony, Office 365,  Private and Public Cloud ServicesDisaster Recovery & Backup, Hosting, Procurement and ISO-accredited data center facilities, all available standalone or as part of an integrated solution.

We have an in-depth understanding of the business issues and IT concerns affecting our clients and we pride ourselves on ensuring our advice takes account of your wider business goals. Being smart and service-obsessed are the core values that ensures strong customer satisfaction and retention.

10 Reasons to Choose ClevaGroup

Super fast service desk with an industry leading average wait time of under 13 seconds

Fully accredited Microsoft Gold Partner, Tier-1 CSP Partner, ISO 27001 & 9001 Accredited, CompTIA Managed Services and 3CX Platinum Partner

Microsoft, Apple and CompTIA certified technical teams with relevant industry accreditations

i

Industry leading Client portal to check status on support tickets, approve work, download invoices and more

We’re experienced having been in business for over 10 years and now supporting 100+ customers

Dedicated account management team offering advice on all aspects of your IT

We offer truly proactive NOT reactive services to ensure problems get identified before they impact your business

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Risk free, 90 day money back guarantee on all Managed Services

A true, full service IT company with an unrivaled portfolio of services

We’re big enough to deliver but small enough to care. Each and every customer receives exceptional service from us.

What our customers say about us

Totally reliable, totally knowledgeable, totally efficient and all done in a friendly, courteous manner. Always willing to go the extra mile to ensure your IT is delivering what it needs to. I feel so reassured that ClevaGroup are my IT support company. No hesitation in recommending them.
AQR1980
14:24 07 Jul 17
We have worked with ClevaGroup for a number of years now and are on their hosted desktop solution. The Technical team in particular Rob, John and Chris are extremely helpful and professional. Highly recommend their services!
Richard Hooper
13:11 31 Jul 17
Outstanding service providers, with friendly and supportive staff. No job is too big or too small. - Highly recommended and a pleasure to work with
Kerry (Global Solutions Group)
09:59 14 Aug 17
We use Clevagroup for our outsourced IT function and have done for over ten years. We always have found them to provide an excellent service and response times are superb. This is a very professional outfit.
Peter Lancaster
09:38 07 Jul 17
We have been customers of Clevagroup for a few years now and always find they respond quickly to our issues and in a professional manner. Highly recommend!
Emma Backhouse
11:12 25 Jul 17
ClevaGroup have been a breath of fresh air. Their IT support and Hosted Desktop services are great and the response times very quick. They enable me to concentrate on my business and customers while they concentrate on my IT. 5 star all round.
David Gandolfo
14:23 21 Aug 17
We have used them for 5 years and have been more than happy with their professional work. Always happy to help and complete all tasks in a speedy fashion
Rob Cooper
15:04 11 Jul 17
Just moved over to ClevaGroup from another provider and had an excellent and swift no fuss changeover, customer service has been excellent and the phones are great, really happy ! Well done Jamie & Simon.
Alex Ward
08:47 18 Oct 18
We have worked with Clevagroup for 3 years now and their tech support is unrivalled by any previous IT suppliers we have had. Their technicians, in particular Jon and Chris are absolute brain boxes and its refreshing to deal with IT technicians who genuinely understand our commercial aims behind queries/projects on which they support us. Their hosted desktop solution makes growth hassle-free and the security features are exceptional. Staff are always friendly, consummate professionals and regularly gone above and beyond to make sure our businesses run smoothly. Highly recommend!
MedMatch Dental
11:06 20 Jun 19
Always had an excellent service from Clevagroup. Fast response times,First class and professional service. They also attended my offices on a Sunday when we had an urgent issue which they fixed. I would highly recommend this company.
Jason Robinson
16:17 02 Sep 19
Recently had all our MacBooks upgraded by ClevaGroup. They run so much faster and the service received was excellent. I would definitely recommend to others and not think twice about using ClevaGroup again.
Charlie Newnham
19:43 05 Sep 19
The Recruiter Academy have been using clever groups services for over three years now, and I have to say the guys over there are so helpful, not only are they friendly but also extremely efficient and knowledgeable.Most of my staff are like me (terrible with tech) so to have guys like Liam and even the boss Jamie on call is a genuine blessing, weather its adding systems remotely to our computers/laptops or helping me to figure out how to set up my new phone they're always there to help. Never had a problem with them.
D Daam
14:06 06 Sep 19
Chirs Farrington has been absolutely fantastic and provided first class service always. He's very good at what he does and a genuine, honest and considerate professional. I would recommend Chris and ClevaGroup highly.
Dan Brown
08:12 23 Sep 19
Very friendly knowledgeable staff who solve all computer issues with a fast response, i highly recommend them as they made life with computers easy.
The Chud
18:23 11 Mar 20
A very good company to use for IT services. Made a challenging transition from previous supplier seamless. Highly recommended
Jon Noonan
08:10 20 Mar 21
Clevagroup have provided us with an excellent service and are experts in what they do. Nothing is ever too much trouble and they are a pleasure to deal with. I wouldn't hesitate to recommend this company to family and friends or anyone looking for IT support.
Charity Price
10:56 25 Jan 22

Awards & Accreditations

We are proud of our extensive professional and technical accreditations which our team work incredibly hard to achieve and maintain

Microsoft Gold Partner
Apple Consultants Network
Dell Partner
3CX Platinum Partner
ISO 27001
ISO 9001
Cyber Essentials
CompTIA Managed Services